CRM Solutions

CRM Systems Integration

Deploy business-focused solutions to optimise your technology investment

C3i has completed dozens of life sciences systems integration projects from initial installations to major upgrades to performance tuning. We work closely with your team to ensure your technology deployment supports and evolves your business strategy. Our expertise includes sales automation and customer relationship management applications, including marketing, sales, business intelligence, territory management, and pharmaceutical data integration and maintenence.

End-User Support and Managed Services

Keep users productive and maximize your IT efficiency

Our industry-leading support services help your company better manage customer relationships and putting to work your firm’s mission critical customer data.

C3i provides ongoing help desk, data administration and maintenance services for more than 30,000 field professionals worldwide using over 200 separate applications. C3i’s end-user model is customized to satisfy the specific needs of each customer.

Business and Technology Training Services

Maximise end-user adoption and realize the potential of CRM

C3i offers new hire, rollout and reinforcement training on sales and marketing software and systems. Weather you choose in-person classroom instruction, web-based interactive workshops, self-paced online programs - or a combination of all three - we make sure that you maximize the adoption of your CRM software and increase the effectiveness of your team.

View Technology Training Brochure

Workstation Management Services

Maximise the return on your hardware investments

C3i manages the lifecycle of technology deployed to sales professionals. We provide life sciences companies with an array of workstation engineering, hardware rollout, break-fix and warranty repair and asset management services.C3i manages over $200 million in client-owned technology assets and completes more than 45000 computer and peripheral transactions every year.  With C3i’s key partnerships with Dell, HP/Compaq, IBM/Lenovo, Toshiba and Brother C3i keeps your field force focused on improving prescriber and account relationships rather than handling hardware problems. With our capabilities to manage the complete lifecycle of technology deployed to field-professionals, C3i has developed comprehensive solutions that insure the maximum fulfillment of your hardware needs.

View Work Station Management Brochure

End-to End Services for Veeva Systems

Full service integration,training and support partner for Veeva System life sciences solutions

Building solid customer relationship management is critical to your firm’s success. Deploying a software-as-a-service (SaaS) application requires a unique blend of business and technical skills. Who you select to partner with to meet your solution needs will help your company realise the benefits of your business applications, enhance user adoption, and increase end user effectiveness.

More Information